Terms of Service
Complete terms and conditions governing your use of DreamtimeJackpots.com Australian lottery services. Please read carefully before participating in any gaming activities.
Last Updated: January 15, 2024
Important Notice
By accessing or using DreamtimeJackpots.com services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our services.
You must be at least 18 years of age to participate in lottery gaming. Underage participation is strictly prohibited and may result in account termination and legal action.
Acceptance of Terms
These Terms of Service constitute a legally binding agreement between you and DreamtimeJackpots.com. By accessing our website, purchasing lottery tickets, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
We reserve the right to modify these Terms of Service at any time without prior notice. Changes become effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms. We recommend reviewing these terms regularly to stay informed of any changes.
If you do not agree with any part of these terms, you must immediately discontinue use of all DreamtimeJackpots.com services and refrain from purchasing lottery tickets through our platform.
Additional Agreements
Your use of our services is also governed by:
- Our Privacy Policy, which explains how we collect and use your personal information
- Our Cookie Policy, which describes our use of cookies and tracking technologies
- Our Responsible Gaming Guidelines, which promote safe gaming practices
- Official rules and regulations of each individual lottery game offered through our platform
Eligibility Requirements
Age Requirement - 18+ Only
You must be at least 18 years of age to participate in lottery gaming through DreamtimeJackpots.com.
By using our services, you represent and warrant that you meet this minimum age requirement. We reserve the right to request proof of age at any time and may suspend or terminate accounts that cannot verify legal age.
General Eligibility Criteria
To be eligible to use DreamtimeJackpots.com services, you must:
Legal Age
Be at least 18 years old or the legal age for lottery participation in your jurisdiction, whichever is higher
Australian Residency
Be a resident of Australia with a valid Australian address for prize claim purposes
Legal Capacity
Have full legal capacity to enter into binding contracts under Australian law
No Restrictions
Not be subject to any self-exclusion orders or gaming prohibitions under Australian gaming regulations
Account Ownership
Not have a previously terminated or suspended account with DreamtimeJackpots.com due to terms violations
Geographic Restrictions
Our services are available exclusively to residents of Australia. Participation from outside Australia may be restricted by local laws and regulations. If you access our services while traveling outside Australia, you are responsible for ensuring compliance with local gaming laws in your temporary location.
Excluded Persons
The following individuals are prohibited from participating:
- Employees, contractors, and immediate family members of DreamtimeJackpots.com
- Employees and agents of lottery operators or regulatory bodies
- Individuals subject to current self-exclusion programs
- Persons with previous convictions for gaming-related fraud or offenses
Account Terms
Account Registration
To purchase lottery tickets and use our services, you may be required to create an account. During registration, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Requirements
Personal Information
Provide accurate full name, date of birth, residential address, and contact details
Identity Verification
Complete age and identity verification through approved identification documents
Secure Credentials
Create a strong, unique password and keep your login credentials confidential
Email Verification
Verify your email address and maintain access to receive important notifications
Account Security Obligations
You are solely responsible for:
- Maintaining the security and confidentiality of your account password
- All activities that occur under your account, whether authorized or unauthorized
- Immediately notifying DreamtimeJackpots.com of any unauthorized access or security breach
- Ensuring that you log out from your account at the end of each session
- Keeping your account information accurate and up to date
Account Restrictions
- One Account Per Person: You may only maintain one active account. Multiple accounts are strictly prohibited
- No Account Sharing: Accounts are non-transferable and may not be shared with or transferred to any other person
- No Proxy Purchases: You may not purchase tickets on behalf of others or allow others to use your account
- No Commercial Use: Accounts are for personal use only and may not be used for commercial lottery operations
Account Updates
You must promptly update your account information if there are any changes to your personal details, contact information, or payment methods. Failure to maintain accurate information may result in delayed prize payments or account suspension.
Ticket Purchase Terms
Purchase Process
Lottery tickets may be purchased through our online platform or at authorized retail locations. All ticket purchases are subject to these Terms of Service and the specific rules of each lottery game. By completing a purchase, you confirm that you have read and agree to these terms.
Purchase Requirements
Age Verification
Must be 18+ with verified identity
Payment Method
Valid payment method on file
Account Status
Active account in good standing
Draw Deadline
Purchase before draw close time
Ticket Finalization
Once a ticket purchase is completed and payment is processed, the transaction is final. Tickets cannot be cancelled, refunded, or exchanged except as required by law or in cases where a draw is cancelled by the lottery operator.
Purchase Confirmation
Upon successful purchase, you will receive:
- Email confirmation with ticket details and transaction reference number
- Digital ticket record accessible through your account
- Notification of draw date, time, and participating game details
- Payment receipt for your records
Ticket Ownership & Validity
All tickets remain the property of the lottery operator until prizes are claimed. DreamtimeJackpots.com acts as an authorized agent for ticket purchase. You must retain confirmation records and ticket information for prize claims. Lost or damaged ticket records may prevent prize claims.
Purchase Limits
We reserve the right to impose purchase limits per transaction, per draw, or per account to promote responsible gaming and prevent fraud. These limits may vary by game and are subject to change without notice.
Game Rules & Regulations
Each lottery game offered through DreamtimeJackpots.com is governed by official rules established by the respective lottery operator and regulatory authorities. These game-specific rules are incorporated into these Terms of Service by reference and form a binding part of your agreement to participate.
Official Game Rules
Game rules govern all aspects of lottery participation including:
Draw Procedures
All lottery draws are conducted by independent lottery operators under strict regulatory oversight. Draw results are final and binding upon official announcement. DreamtimeJackpots.com does not conduct draws or influence results in any manner.
Draw Integrity
- All draws are conducted using certified random number generation equipment
- Independent auditors verify draw procedures and results
- Full regulatory compliance with Australian gaming standards
- Draw results are published promptly and are publicly verifiable
Cancelled or Postponed Draws
In rare circumstances, a draw may be cancelled or postponed due to technical issues, regulatory requirements, or force majeure events. In such cases:
- Affected ticket holders will be notified via email and account notifications
- Tickets will automatically roll over to the next scheduled draw, OR
- Full refunds will be processed to the original payment method
- Alternative arrangements will be communicated according to lottery operator policies
Disputes & Appeals
Any disputes regarding game rules, draw results, or prize determinations must be submitted in writing to the lottery operator within the timeframe specified in the game rules. DreamtimeJackpots.com will facilitate communication but final decisions rest with the lottery operator and regulatory authorities.
Prize Claims & Payment
Winning Notification
If you win a prize, we will notify you via email and through your account dashboard. It is your responsibility to maintain accurate contact information and regularly check your account for winning notifications.
Prize Claim Procedures
Prize claim procedures vary based on the prize amount and specific game rules:
Small Prizes (Under AU$1,000)
Automatically credited to your account balance or original payment method within 7 business days of draw results being finalized. No additional action required.
Medium Prizes (AU$1,000 - AU$10,000)
Requires identity verification and may be subject to tax withholding. Processed within 14 business days after verification is complete.
Major Prizes (Over AU$10,000)
Requires in-person verification, completion of claim forms, and compliance with tax reporting requirements. Processing time varies; we will contact you with specific instructions.
Claim Deadlines
Important: All prizes must be claimed within the timeframe specified by the lottery operator, typically between 3 to 12 months from the draw date. Unclaimed prizes after the deadline are forfeited and may be redistributed to future prize pools or as required by regulatory authorities.
We strongly recommend claiming prizes promptly upon notification to avoid missing the deadline.
Prize Verification Requirements
Before prize payment, we may require:
- Government-issued photo identification confirming your identity and age
- Proof of Australian residency and current address
- Tax File Number (TFN) or tax declaration for prizes above reporting thresholds
- Completed statutory declarations or winner claim forms
- Bank account details for direct deposit of prize funds
Tax Obligations
Prize winners are responsible for all applicable taxes on lottery winnings. DreamtimeJackpots.com will comply with Australian tax reporting requirements and may withhold taxes as required by law. We recommend consulting with a tax professional regarding your specific tax obligations.
Publicity Requirements
By winning and claiming a prize, you may be required to participate in reasonable publicity activities as specified by the lottery operator. This may include the use of your name, photograph, and winning details for promotional purposes. Some jurisdictions allow winners to remain anonymous; specific requirements will be communicated during the claim process.
Payment Terms & Processing
Accepted Payment Methods
We accept various payment methods for ticket purchases, subject to verification and approval:
Credit/Debit Cards
Visa, Mastercard accepted with secure processing
Digital Wallets
PayPal, Apple Pay, Google Pay for quick checkout
Bank Transfer
Direct bank transfers for larger purchases
Prepaid Vouchers
Approved prepaid gaming vouchers where available
Payment Processing
All payment transactions are processed securely through certified payment processors:
- Encrypted SSL connections protect all financial data during transmission
- PCI DSS compliant payment processing ensures industry-standard security
- We do not store complete credit card information on our servers
- Fraud detection systems monitor all transactions for suspicious activity
Transaction Fees
Ticket prices include all standard processing fees. However, your financial institution may impose additional charges for international transactions, currency conversion, or cash advances. You are responsible for any fees charged by your payment provider.
Failed Payments
If a payment is declined or fails to process:
- You will be notified immediately and given the opportunity to use an alternative payment method
- The ticket purchase will not be completed until payment is successfully processed
- Multiple failed payment attempts may result in temporary purchase restrictions
Refund Policy
No Refunds: Once a ticket purchase is confirmed and payment is processed, the transaction is final and non-refundable, except in the following circumstances:
- Technical error on our platform that prevented proper ticket processing
- Draw cancellation by the lottery operator
- Duplicate charges due to system error
- As required by applicable consumer protection laws
Chargebacks & Disputes
Initiating an unauthorized chargeback or payment dispute for legitimate ticket purchases may result in immediate account suspension and legal action. If you have concerns about a transaction, please contact our customer support team before disputing charges with your financial institution.
Responsible Gaming Commitment
DreamtimeJackpots.com is committed to promoting responsible gaming practices and protecting player welfare. Lottery gaming should be entertaining and enjoyable, never a source of financial stress or personal harm.
Player Protection Measures
Self-Exclusion Programs
Voluntary self-exclusion options allow you to restrict your access to lottery gaming for specified periods
Deposit Limits
Set daily, weekly, or monthly spending limits to maintain control over your gaming budget
Reality Checks
Regular reminders about time and money spent to promote awareness and informed decisions
Cool-Off Periods
Temporary account suspension options to take breaks from gaming activities
Support Resources
If gaming becomes problematic, professional help is available 24/7 through confidential support services:
National Helpline
1800 858 858
24/7 free & confidential support
For complete responsible gaming guidelines, warning signs, and additional support resources, please visit our Responsible Gaming page.
DreamtimeJackpots.com partners with leading responsible gaming organizations to ensure player welfare and promote healthy gaming habits.
Prohibited Activities
The following activities are strictly prohibited and may result in immediate account termination, prize forfeiture, and potential legal action:
Underage Participation
Participating in lottery gaming if you are under 18 years of age, or allowing minors to use your account to purchase tickets or claim prizes
Fraud & Manipulation
Any attempt to manipulate draws, exploit system vulnerabilities, use automated purchasing systems, or engage in fraudulent activities
Multiple Accounts
Creating or maintaining multiple accounts to circumvent purchase limits, claim multiple bonuses, or engage in prohibited activities
Identity Fraud
Using false identification, providing inaccurate personal information, or impersonating another person to create accounts or claim prizes
Money Laundering
Using DreamtimeJackpots.com services for money laundering, terrorist financing, or other illegal financial activities
Collusion & Syndicate Abuse
Organizing unauthorized lottery syndicates, colluding with other players to manipulate results, or engaging in coordinated gaming abuse
System Exploitation
Attempting to reverse engineer, hack, or exploit technical vulnerabilities in our platform or payment systems
Commercial Resale
Purchasing tickets for commercial resale purposes or operating unauthorized lottery services using our platform
Consequences of Violations
Violations of these prohibited activities may result in:
- Immediate and permanent account termination without refund
- Forfeiture of all prizes, winnings, and account balances
- Reporting to regulatory authorities and law enforcement
- Civil or criminal legal action to recover damages and losses
- Permanent ban from all future use of DreamtimeJackpots.com services
Limitation of Liability
IMPORTANT LEGAL NOTICE: Please read this section carefully as it limits DreamtimeJackpots.com's liability to you.
The following limitations apply to the fullest extent permitted by applicable law and do not affect any statutory rights that cannot be excluded or limited under Australian consumer protection legislation.
Service Provision "As Is"
DreamtimeJackpots.com services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
No Guarantee of Service Availability
We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. Technical issues, maintenance, system upgrades, or factors beyond our control may affect service availability.
Excluded Liabilities
To the maximum extent permitted by law, DreamtimeJackpots.com shall not be liable for:
Maximum Liability Cap
In any event, DreamtimeJackpots.com's total aggregate liability to you for all claims arising out of or relating to these Terms of Service or your use of our services shall not exceed the total amount you paid to DreamtimeJackpots.com in ticket purchases during the twelve (12) months preceding the event giving rise to liability.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters, severe weather events, pandemics, or public health emergencies
- Government actions, regulatory changes, or legal restrictions
- Telecommunications or internet service provider failures
- Cyber attacks, hacking attempts, or distributed denial of service attacks
- War, terrorism, civil unrest, or labor disputes
Australian Consumer Law
Nothing in these Terms of Service excludes, restricts, or modifies any consumer rights or guarantees provided under the Australian Consumer Law or other applicable consumer protection legislation that cannot lawfully be excluded, restricted, or modified.
Intellectual Property Rights
Ownership of Content
All content, features, and functionality on the DreamtimeJackpots.com platform, including but not limited to text, graphics, logos, images, software, and the compilation thereof, are the exclusive property of DreamtimeJackpots.com or its licensors and are protected by Australian and international copyright, trademark, and other intellectual property laws.
Trademarks
The DreamtimeJackpots.com name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of DreamtimeJackpots.com or its affiliates. You may not use these marks without our prior written permission.
Third-party trademarks displayed on our platform (including lottery game names and logos) are the property of their respective owners and are used with permission or under applicable licensing agreements.
Limited License
Subject to your compliance with these Terms of Service, DreamtimeJackpots.com grants you a limited, non-exclusive, non-transferable, revocable license to:
- Access and use our platform for personal, non-commercial lottery participation
- View and display content for your personal use only
- Download and print ticket confirmations and account statements
Prohibited Uses
You may not:
- Reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content without written permission
- Remove or alter copyright, trademark, or other proprietary notices
- Use automated systems to scrape, data mine, or extract content from our platform
- Frame or mirror our website or content without authorization
- Use our intellectual property for competing or commercial purposes
Copyright Infringement
If you believe that content on our platform infringes your copyright, please contact us with detailed information including identification of the copyrighted work, location of the infringing material, and your contact information. We will investigate and take appropriate action in accordance with applicable copyright laws.
Account Termination Rights
Your Right to Terminate
You may close your account at any time by contacting customer support or using the account closure option in your account settings. Upon closure, you will lose access to all account features and any remaining account balance will be processed according to our withdrawal policies.
Account Closure Process
- Submit closure request via customer support or account settings
- Complete any pending transactions or ticket purchases
- Claim any outstanding prizes before account closure
- Withdraw any remaining account balance
- Account will be permanently closed within 7 business days
Our Right to Terminate
DreamtimeJackpots.com reserves the right to suspend or terminate your account immediately, with or without notice, for any reason including but not limited to:
Terms Violations
Breach of any provision of these Terms of Service or violation of prohibited activities
Fraudulent Activity
Suspected fraud, identity theft, money laundering, or other illegal activities
False Information
Providing false, inaccurate, or misleading information during registration or verification
Payment Issues
Repeated payment failures, chargebacks, or disputed transactions
Regulatory Requirements
Legal or regulatory obligations requiring account suspension or closure
Service Discontinuation
Business decisions to discontinue services to specific markets or user segments
Effects of Termination
Upon account termination:
- Your right to access and use DreamtimeJackpots.com services immediately ceases
- All account data may be permanently deleted subject to record retention requirements
- Pending transactions and ticket purchases remain valid until draw completion
- Unclaimed prizes must be claimed before account closure deadline
- In case of termination for violations, account balances and prizes may be forfeited
Survival of Terms
The following provisions survive account termination and continue to bind you: payment obligations, intellectual property rights, liability limitations, indemnification obligations, dispute resolution procedures, and any other terms that by their nature should survive termination.
Additional Legal Provisions
Dispute Resolution & Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Australia. Any disputes arising from or relating to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Australia.
Before initiating legal proceedings, you agree to first attempt to resolve any dispute through good faith negotiations with DreamtimeJackpots.com customer support. If a resolution cannot be reached within 30 days, either party may proceed with formal dispute resolution processes.
Indemnification
You agree to indemnify, defend, and hold harmless DreamtimeJackpots.com, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to your violation of these Terms of Service, your use of our services, or your violation of any rights of another party.
Third-Party Services
Our platform may contain links to third-party websites, services, or lottery operators. These are provided for your convenience only. DreamtimeJackpots.com does not endorse, control, or assume responsibility for third-party content, services, or practices. Your use of third-party services is at your own risk and subject to their respective terms and conditions.
Changes to Services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. This includes adding or removing lottery games, changing ticket prices, modifying features, or implementing new policies. Continued use of our services after such changes constitutes acceptance of the modifications.
Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.
Waiver
No waiver by DreamtimeJackpots.com of any term or condition shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Any failure to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.
Entire Agreement
These Terms of Service, together with our Privacy Policy, Cookie Policy, and Responsible Gaming Guidelines, constitute the entire agreement between you and DreamtimeJackpots.com regarding your use of our services and supersede all prior agreements, understandings, and communications, whether written or oral.
Assignment
You may not assign or transfer these Terms of Service or any rights or obligations hereunder without our prior written consent. DreamtimeJackpots.com may freely assign or transfer these terms and all rights and obligations to any third party without restriction or notice to you.
Questions About Our Terms?
If you have any questions, concerns, or require clarification regarding these Terms of Service, please don't hesitate to contact us. Our legal team is available to assist you.
Contact Information
Email: legal@DreamtimeJackpots.com
Subject Line: Terms of Service Inquiry
Response Time: Within 3-5 business days